Support
A small studio means a short path to a real person. Write to us and we'll help.
Email: support@sadec.app
We usually reply within 2–3 business days.
Reporting a bug
To help us fix things quickly, it's useful to include:
- which app you're using, and its version (App Store → app page → What's New);
- your device and iOS version (Settings → General → About);
- what you did, what you expected, and what happened instead;
- a screenshot or screen recording, if you have one.
Refunds and billing
Purchases and subscriptions are handled by Apple, so we can't issue refunds ourselves. You can request one directly from Apple at reportaproblem.apple.com. To manage or cancel a subscription, open Settings → your name → Subscriptions on your device. If something went wrong on our side, tell us anyway — it helps.
Your data
Our apps don't collect personal data, and anything they save stays on your device. To remove it all, simply delete the app. For more detail see our Privacy Policy, or email us if you'd like any correspondence you've sent us deleted.
Feature requests
Ideas are welcome. We can't promise every request will make it in, but we read all of them and they genuinely shape what we build next.